Question 1

Is there a lease? How long?

Answer

Our typical contract is for three years, but this is negotiable depending on location.

Question 2

How much does a KMI ATM machine cost me?

Answer

Nothing. The machine is placed in your location free-of-charge. You provide power, and we provide all the rest.

Question 3

Why should I use KMI ATM?

Answer

Because you want a hassle free professional relationship built on trust and transparency. We promise a low stress, no cost ATM installation to help you generate additional revenue, foot traffic, credit card fee savings especially on debit cards, and a professional relationship built on trust and service. We meet with you to discuss your business, identify whether an ATM makes sense for you, and walk through the different types of installations to maximize earning potential and fit for your business.

Question 4

How much money can I make?

Answer

It depends on the traffic to your business and the number of transactions. Generally clients receive $1 per transaction, and if you are a business that prefers cash, that can translate in to significant revenue for no additional cost or effort.

Question 5

I've seen ATMs stolen on Youtube videos. How do you prevent damage to my property?

Answer

We've seen the videos too, and a few simple changes make our ATMs unattractive for attempted theft. Our machines are bolted to the ground and are manufactured with 1/8" steel, and we locate them away from the front doors and windows to greatly reduce the opportunity for someone to use an automobile or truck to generate enough leverage to break them free.

Question 6

How big is the ATM?

Answer

It is just over 4 feet tall, with a footprint of about two feet square.

Question 7

Who is responsible for installation, maintenance or repairs and what is the cost?

Answer

We are totally responsible for installation, maintenance and repairs, and cash loading; and there is no charge to you. We are able to monitor the machine remotely to identify issues and fix them promptly.

Question 8

Am I liable for any fraudulent transactions?

Answer

No. Every KMI ATM has a chip reader for security, and transactions are only completed after the customer enters their PIN. The ATM communicates via our transaction processor to the customer's bank, and the bank authorizes their funds to be distributed to the customer. Of course, it is the customer's responsibility to keep their PIN confidential.

Question 9

Will the ATM eat cards?

Answer

No. The ATM chip reader can't eat a card. The card remains external to the machine for the entire transaction.

Question 10

Do my employees have to do anything?

Answer

No, KMI is responsible for the cash loading, service, and maintenance. Outside of supplying power, we handle everything else.

Question 11

Is KMI affiliated with any bank?

Answer

No, we are a third party ATM provider that interfaces with every bank, but we are not affiliated.

Question 12

Do you do events and festivals?

Answer

Yes, we have the capability to deploy several temporary outside ATMs in enclosures for just about any festival or event.

Question 13

Have a question we didn't answer?

Answer

Please call or email us and we'll happily answer any questions you have. If they are good ones, we'll update our FAQs!

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